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remote assistance

remote assistance

To Help Grow Remote Visual Assistance Offerings, Birmingham's Help Lightning Makes 1st Acquisition

To Help Grow Remote Visual Assistance Offerings, Birmingham's Help Lightning Makes 1st Acquisition

While Help Lightning got its start in a neurosurgeon wing of an Alabama hospital, the startup has scaled quickly and found new unique use cases as more industries look for remote visual assistance options. Gary York, Help Lightning CEO, told Hypepotamus that the University of Alabama at Birmingham neurosurgeon Dr.

Help Lightning Uses Mixed Reality to 'Teleport' A Technician's Helping Hands

Help Lightning Uses Mixed Reality to 'Teleport' A Technician's Helping Hands

When you call the cable company to troubleshoot an issue, you're often walked through steps that are easy to misunderstand, leaving you and the technician on the phone frustrated. Part of that may be the method of delivery, as studies in the Journal of Nonverbal Behavior show that