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leadership

When the Product Broke, Here's How Heatworks CEO Jerry Callahan Steered His Startup Through the Crisis

When the Product Broke, Here's How Heatworks CEO Jerry Callahan Steered His Startup Through the Crisis

Entrepreneur Jerry Callahan calls himself "an interested observer," and when you look back at his journey as a startup founder and engineer, you can see exactly what he means. After a stint in the oil industry, Callahan got in the business of fixing complex hardware supply issues that

Why A CEO Steps Down and Who Should Take the Reins: Seller Labs On Positioning for Future Exit

Why A CEO Steps Down and Who Should Take the Reins: Seller Labs On Positioning for Future Exit

In 2016, Amazon generated $22.9 billion in third-party seller service revenues, with sellers reaching one million sales four times faster than those on eBay. Amazon-focused Seller Labs provides tools, including inventory management and keyword search, to help sellers in the online retail giant improve sales. Founded by

Billy Hegeman

How Billy Hegeman Integrated Amazon's Leadership Values Into Its Atlanta-Based Subsidiary

For much of his career, Billy Hegeman had the job everyone wants: the Amazon manager worked his way through multiple vendor and product management roles in divisions including sports, outdoor, and kitchen. He was on the team that launched Prime Pantry, Amazon's first direct-to-consumer CPG offering,

Why Your Brand Can Be Beautiful, Yet Ineffective

These days, tracking analytics plays a big part in how brands decide to spend their marketing dollars. In the race to the finish line (higher views, more clicks), companies may sacrifice thoughtful aesthetics to get those numbers. Hyper-growth digital agency Look Listen CEO Kit Hughes says that the balance

Why Comcast's VP of Customer Experience Always Keeps An Empty Seat In Her Boardroom

Why Comcast's VP of Customer Experience Always Keeps An Empty Seat In Her Boardroom

Since the beginning of her career, regardless of whatever industry she's working in at the time, Tonya Webster has focused on prioritizing the experience of every one of her customers. At each workplace, from military financial services company USAA to Citigroup, Webster climbed the internal ladder (often from

Why You Should Start Defining Your Company's Core Values from Day One

Why You Should Start Defining Your Company's Core Values from Day One

Core values. We talk about them extensively here at Hype, and many companies center their entire business processes around theirs. During the natural company growth stages, it’s imperative that your core values are flexible and continue to evolve, while keeping the ones most important to the original team top